Spares & Services
Construction and Commission
Product delivery doesn’t just end with an invoice.
After making your purchase, we personally guarantee that every single one of our steam turbines that is dispatched will be installed and commissioned by a fully qualified member of our engineering team, with years of experience under their belt and a professional and personable demeanour to boot.
All of our trained staff are highly skilled in time-management and project execution, ensuring minimal disruption to your workday routines and timely completion of installations and maintenance. With fully comprehensive documentation of all services rendered and received, you can rest assured you’re getting the best service with Triveni.
After constructing and installing the turbine, our job doesn’t end there. We work tirelessly to ensure the safety parameters of the new machinery and to make sure you, the customer, fully understand the intricacies of your turbine. In this manner, we consistently achieve unbeatable levels of customer satisfaction and deliver a winning product with impeccable service.
We have a dedicated After-Market Services team, which is committed to solving any problem you have, no matter how big or small. Our phenomenal response record shows that we will get back to you within 24 hours of your initial query and can solve as many concerns possible within 48 hours.
Among our trained team of professionals, we have a network of steam turbine specialists who know every aspect of steam turbine design, testing and commissioning. These highly-skilled individuals understand the ins and outs of all of the complex instrumentation, and because of our collective emphasis on innovation and modern technology, we are more equipped to deal with the problems and requirements of today’s workplace than other companies.
All of our staff are rigorously trained and tested, making sure they are kept up to date with the latest technological advances and techniques. In fact, our team members collectively have more than 10 years of experience working in the industry and we are constantly training our new personnel in close conjunction with the veteran staff, thus ensuring the accrued knowledge of generations is passed down to the younger recruits.
We also offer all of our clients an attractive AMC programme, which generally lasts three years in duration. This gives you the reassurance that we will schedule regular service visits and perform basic maintenance for an extended period of time, allowing you the peace of mind which such a guarantee brings.
We pride ourselves on adhering stringently to the guidelines and procedures set out in our quality assurance programme (QAP), which allows us to minimise downtime and strengthen professional relationships in every instance in which our services are called upon.
In addition to offering installation, operations and maintenance services, we are also firm believers in spreading knowledge as widely as possible. That’s why we run comprehensive onsite training on best practices, maintenance procedures and technological updates. Such a strategy ensures that we not only give you the tools to run your business but we teach you how to use them, as well. As such, we believe ourselves to the complete package in terms of providing you with steam turbine solutions and taking your enterprise to the next level.